There are not enough positive words in the English vocabulary to positively describe Susan. She has been an enormous help, and has become a pseudo family member. Extremely professional and knowledgeable, she sold my home in 6 days. I wish I had more for her to sell so I could keep working with her!!

Susan was great. Very informative!

Susan is awesome. She has helped me with multiple properties. You can tell she is really knowledgeable about the market and the areas. She makes the home buying process fun!

Susan was amazing at every step of the homebuying process. Would recommend her to anyone!

We had the best experience from start to finish with Susan. She really cared about ensuring we found a house perfect for our family. She had so much helpful knowledge along the way!

Had the absolute best experience working with Susan. She showed us numerous houses as we searched to find our dream home for quite some time in a tough market. She was extremely knowledgeable and gave us lots of useful advice along the way. Her communication was excellent and she had a great network of professionals we used once we found our house. She made sure the entire process went through seamlessly and helped us every step of the way! We would absolute recommend her.

Susan is extremely good at her job. She went above and beyond for us. I will recommend her to anyone looking for an agent.

Susan is amazing at her job. She is knowledgeable, honest, outgoing, passionate and honest.We hired Susan to sell our home, so we could relocate south. Everything went smooth and quick! When life brought us back to NY we used again to purchase a home. She made it her mission to find us the right property! We 100% recommend Susan to anyone looking to buy or sell.

Susan Lansley, goes above and beyond! Her commitment to her craft is remarkable. My family and myself knew we were in good hands with Susan as our agent. She went above and beyond to keep us informed and comfortable throughout the home buying process. I wouldn’t want anyone else representing my family! Thank you Susan!

Susan is a true professional and a good person. I enjoyed our banter back-and-forth. She took time out of her personal life to make sure things went smoothly. I will definitely call on her again if I am in the market for something. And I certainly will recommend her to anyone needing an awesome realtor!

From start to finish Susan was an absolute pleasure to work with. Selling my childhood home after my mom’s recent passing was very difficult for me, but Susan was very patient and kind, and walked me through the entire process. In the end, she was able to sell my house for well over the asking price and it all went quite smoothly. Whether I was selling a house again, or buying, I would absolutely use her again without hesitation. She was wonderful!

Super friendly and very knowledgeable

Susan found the house for me and was extremely helpful through the home purchasing process.

Susan was great and we love the new house!

Susan was AMAZING! She was patient and kind and she really looked out for everyone’s interest!

Susan was awesome. So kind, professional and patient. She listened to our needs! Followed up, kept in touch and made sure things stayed on track. She was a huge help to me as I’m not from Troy.

Agent was stellar! She was responsive, helpful, present, went above and beyond, and was truly a pleasure to work with.

Susan was there every.single.step. Of the way. Without her, this process would have been overwhelming and complicated. She simplified everything for us and told us exactly what needed to be done and by when.

Susan, is trust worthy, professional and knowledgeable in her field of work. She works with her clients, and listened to their needs and concern. In doing so, she resure her clients she can do the task set forth her,.......... having them in the home they choses.

Susan was extremely pleasant and helpful throughout the entire process. She was always available and right on top of the transaction. A joy to work with.

Susan did an amazing job! She helped us every step of the way with buying our first home. It wouldn’t have been as easy as it was without her helping us

Susan is top notch. A wonderful person and realtor!!

Susan Lansley is spectacular. I would (and plan to) recommend her to friends and family. She is prompt and easy to work with; keeps it real and honest. Not to mention, she was able to secure our bid on my now new house (1 of 10 offers!) by getting creative and using a multiple escalation clause. Perhaps this isn't "creative" to fellow Realtors, however, it made me feel even more comfortable making an offer and not overpaying but also not jeopardizing loosing the property. I'd love to say my praise has to do with Coldwell Banker, but it really has everything to do with Susan Lansley. Make sure you keep her!

She's always willing to answer our questions, she explained the whole process and made my first time home buying experience really easy and comforting.

I cannot say enough about Susan Lansley. To say the circumstances leading up to selling my house were stressful is a huge understatement. Susan not only shielded me from SO much additional and unnecessary stress through the home selling process, but went above and beyond even after our house sold to help make this transaction smooth, complete, and finalized. I have heard of agents viewing the processes as finished at the closing table, but Susan made it clear that her job isn't done until all parties (buyer, seller, agents, etc) are satisfied. She is a true Godsend, and one of the greatest blessings I have had throughout a tough chapter of my life. I highly highly recommend her to anyone, knowing she takes pride in not only her job, the company she represents, but also going above and beyond for her client. Most people "say" they treat their clients like family, but based on her actions over and over, not just her words, I know this statement is true of her.

Susan was incredible. I've never had a business dealing with a more kind, compassionate, professional and personally invested realtor before and we're so thankful that she was referred to us by a close friend. She made the incredibly huge and difficult process of home buying a breeze despite enormous personal difficulties and a very competitive market. Couldn't say enough positive things about her if we tried.

This is my second transaction with Susan Lansley. She is the best! Very efficient and thorough. Always available when I call or text. She handled everything for me, and provided good references for service I needed post-sale. Very quick to answer any of my questions and worked directly with both the bank and attorney to make the transaction as smooth as possible. I consider Susan to be a very good friend after working with her the first time, and there was no one else I considered working with for my recent transaction. I highly recommend Susan to anyone in need of a real estate agent. She is genuinely a nice person. Thank you, Susan!!!

Worked hard. No pressure.

Susan Lansley was AWESOME...Very thorough, extremely knowledgeable and knows her markets. Our home was in the family for over 75 years. Susan made the entire sales process seamless. Couldn't be more satisfied and happy with the results. She's a consumate professional, start to finish.

Susan was constantly on top of things and always looking out for us. She truly earned her commission!

Friendly and helpful.

5 Stars

Our agent was very good and helped us sell a home we didn’t think possible could be sold at the price we wanted . And Susan worked very hard On getting the new house we purchased . She constantly updated us and was also there several times to offer assistance and moving stuff out of the shed and digging for the septic . I Would definitely recommend her and Coldwell for anyone looking to sell or buy a home.

We love Susan! As first time home buyers, we had no idea what to expect going in. We had a poor experience with a previous realtor from a different company and we felt very demoralized. Susan was a breath of fresh air for us. She was very responsive and flexible to work with us around our difficult schedules. Once we had an offer accepted, Susan helped us through every step of the process and was always helping us with any questions we had. We absolutely recommend Susan to anyone looking for a realtor! Larissa & Tyler

Susan was so helpful and honestly the best to help us find our home.

Willingness to educate new buyers, friendly, and well aware of other agents and their practices. Great communication around issues and willingness to tackle problems as they came up

Susan went above and beyond! She helped us face several challenges with enthusiasm and optimism, and ultimately helped us land our dream home! I will recommend her to anyone looking to buy or sell a home.

Working with Susan was the optimal experience. We are first time home buyers and she made the process as smooth as possible. She taught us so much and is clearly an expert in the real estate field. She was always available to answer our question and reassure us when we had concerns. She was incredibly professional but also there as a friend to celebrate each milestone along the way. She was timely and efficient every step of the way!

Susan was awesome! Such a go-getter and really made me feel heard, it felt like she had all of my best interests at heart. Being a first-time home buyer was intimidating at the start, but Susan walked me through step by step and taught me a lot of new things along the way! We hit a couple of bumps throughout the process but Susan stayed calm and made me feel secure in times that were less than certain, which I appreciated so much. Her positive attitude through everything was the cherry on top - I will definitely be recommending her!

Susan was great and went above and beyond with all of our requests.

Susan was amazing! She was referred by my broker for the area I was looking for a house in! She knew the area very well and made every effort to show me as many houses as she could find, including 1 afternoon where we lined up 5 showings! She's professional, energetic and very knowledgeable with the perfect amount of charm. Absolutely great for 1st time buyers like myself and I would highly recommend her to my friends, family, peers and coworkers in the future!!! Thanks Susan!

Susan was fantastic! We are first time home buyers and she helped us navigate the process from beginning to end. She is very knowledgeable about the industry and was always just a text or call away, we really appreciated how quick she was to answer any concerns or questions that we had throughout the home buying process. I highly recommend working with her!

Susan was absolutely incredible helping me sell my home. She has great communication and was a big advocate for me. I highly recommend working with her! She will go above and beyond for you. Susan is always in your corner. I overall had a wonderful experience and would do it all over again.

Susan made my first home buying experience incredibly easy and enjoyable. She was thorough about the details of owning a home, and honest from the very beginning. Her energy was delightful and she makes you feel comfortable to share your ideas with. I would recommend her to anyone! Five ??

During our first home buying process, Susan acted as the pinnacle of a seasoned ethical professional to have in our corner. She had extensive knowledge of the home buying process/procedure, and had a wealth of knowledge on home aspects; all of which she was able to relay to us in an easy -to-digest way. At no point in the process did we feel stressed, confused, or in-the-dark. I can't stress enough how much we appreciate everything Susan did for us to get us in our perfect home. Our transaction couldn't have gone smoother thanks to her!

Susan helped us buy our new home and sell our old house. She is professional, accommodating and extremely knowledgable. She made the experience smooth and easy. I highly recommend Susan for all your real estate needs.

Susan is outstanding to work with, both on the buying and selling side. She's extremely knowledgeable in the Capital District market and explains things very clearly (especially for first time home buyers and sellers). She has recommendations and connections for virtually everything you might encounter as a buyer or seller and goes above and beyond to make sure everything goes smoothly. She's friendly, responsive, and really takes interest in and cares about her clients and their needs. She makes an often stressful and tiresome process very enjoyable! We 100% recommend Susan for whatever your real estate needs are!

Our experience working with Susan was a memorable one! Susan was so informative, interactive, and personable with us throughout this process. Beyond her professional expertise, she really stood out for her personal connection to do everything she could for us with this process. Susan really showed how much she cared about helping us find our dream home for our family. We are so happy to have had her as our trusted realtor!

Selling my parent’s home was an extremely difficult decision as it was my childhood home for 55 years, but from the moment I met Susan she helped put my mind at ease. Her compassion and understanding were extraordinary, and I left that first day of meeting with her with a sense of confidence and relief that everything was going to be ok. Not only was she caring and compassionate, but also went above and beyond with the sale resulting in 6 offers in just 4 days! If you are looking for a realtor that’s not only ambitious but also has your best interest at heart, Susan is the way to go!

Susan knocked it out of the park selling our home! Because of her we made top dollar on our sale of our home. Susan went above and beyond in so many ways for us. She is not only fantastic at what she does, but also kind, knowledgeable, genuine, personable and outgoing. We could not be any happier with the process from start to finish.

Susan is very excellent for me .she is kind and humble.

Susan is the best realtor that we could have hoped for. Not only did she help us find our perfect home, she made the process of buying and closing during the pandemic so simple and easy . We learned so much thanks to her and she is a great asset to have on your side!!

Susan is the best realtor that we could have hoped for. Not only did she help us find our perfect home, she made the process of buying and closing during the pandemic so simple and easy . We learned so much thanks to her and she is a great asset to have on your side!!

My experience working with Susan was nothing short of wonderful. She is an absolute joy to work with and held my hand through the entire home buying experience. She is extremely knowledgeable and so supportive. I’m so grateful to have had the opportunity to work with her and would recommend her to anyone looking to buy or sell a home!

I have never had the pleasure of working with someone as professional and kind as Susan. She truly is an amazing real estate agent who goes above and beyond for her clients. I would strongly recommend her to anyone who is buying a home for the first time as she made the process painless and fun! She was always available to help me and answer my questions when I had them, if I could give her more than 5 stars, I would in a heartbeat.

Susan made our buying experience super easy and enjoyable. We looked to purchase in fall of 2021 during the height of the housing craziness and Susan was extremely helpful with our first time buyer questions. She was patient and actually listened to us and what we wanted. We looked at our current house and fell in love, Susan helped us the whole way through the transaction and beyond. We still from time to time ask her questions and she is glad to help any way she can. We will 100% be using using Susan to buy and sell in the future and recommended her to everyone we know! Thank you so much Susan!!

Susan is such an amazing real estate agent. She goes above and beyond for all of her clients. I am a mortgage lender and all of my buyers love her and tell me how great she is to work with. She takes the time to explain the entire process of home buying or selling and makes herself available at all times.